Cost optimization through
structured hotel purchasing
Based on your requirement profile, our team of MICE consultants source free of charge the most suitable conference locations and service providers for your event. You will then receive our proposals clearly presented for optimized offer comparison. We are also happy to conduct purchasing negotiations with your preferred venue, ensuring that you achieve verifiable savings.
RFP Management & procurement
We source and procure the perfect venue for your event. Our unbiased search is subject to stringent meeting request management principles. This means that we focus fully on your event guidelines. In addition, we can support you on request with thorough document and contract management services, and at the same time relieve you of time-consuming red tape and take care of bid renegotiations.
Participant management made easy
Provide information on a dedicated event website. Leave the maximum impression on your participants with minimum expenditure. Keep track of registration numbers in real time.Participant Management
Your event may be over, but we are still at your service
Your event has gone smoothly and successfully, but the work is far from done. There is data to compare, invoices to check, service providers to consult with and payments to be made, taking up valuable time that you might prefer to be investing in new projects. This is where we step in with a comprehensive range of financial services.Financial Services
Let us handle your payment management and watch the quality of your invoice data improve considerably. We analyse your target and actual expenditure and you receive accurate planning and actual data. Reports are prepared according to your wishes, which means that you get the breakdown and cost allocations you are accustomed to. At the same time, optimized reports pinpoint where savings have been achieved, thus boosting your purchasing and negotiation power with service providers.Reporting & Statistics
After the event is before the event
Did everything go smoothly? What needs to be changed next time? What are people saying? Participant feedback provides valuable insights for possible improvement, so why not just ask?Feedback Management
Bad PR is still PR. We recommend instead focusing efforts on a strong and consistent complaint management. This provides essential information about a company’s strengths and weaknesses, products and services. The root of a complaint is the failure to meet the customer’s or supplier’s objective and subjective expectations. A robustly applied complaint management shows customers that they are valued and promotes customer satisfaction and customer loyalty.Complaint Management